Track partial entries from abandoned Fillout forms

How to track partial entries & form abandonment in Fillout with Insiteful

How-to track partial entries & leads in Fillout forms with Insiteful

1. Add your website in Insiteful: Then, simply login to Insiteful & visit the Domains page. Here, you should add your website and Fillout form(s)’ URL (ie. forms.fillout.com/t/yourform) where indicated in the screenshot below.

   Common mistake: Don’t add the generic Fillout URL (ie. forms.fillout.com) instead of your specific form URL (ie. forms.fillout.com/t/yourform) on the Domains page.

2. Fillout forms custom code: Go to Custom code in the Settings tab in Fillout form.

   

   Here, you can paste your tracking code and click save:

   

3. Install code: First, simply copy & paste the tracking code from the Install page into Fillout forms where indicated above. Fillout forms don’t include a <form> element, so you’ll need to also copy the extra tracking code to track all inputs from here (or below). The full tracking code should look like this:

   <script async defer type='text/javascript' src='//a.insiteful.co/dist/compile.min.js?' id='insiteful-js'></script>
   <script defer type='text/javascript' id='insiteful-activate-js'>insiteful_activate(YOUR_ACTIVATION_KEY);</script>
   <script async defer type='text/javascript' src='//a.insiteful.co/dist/track-all.min.js?' id='insiteful-all-js'></script>

   

   Common mistake: Don’t forget the extra tracking code (a.insiteful.co/dist/track-all.min.js), otherwise Insiteful won’t receive any data from your Fillout forms.

4. Special install code (required): Make sure to copy & paste the third line of code below (for tracking inputs without a parent <form> element) — this is an important, required step for tracking Fillout forms. Your installation script should look something like this (except with your activation code from the Install page):<script src="//a.insiteful.co/dist/compile.min.js"></script>
<script defer>insiteful_activate('{YOUR ACTIVATION CODE}');</script>
<script async defer type='text/javascript' src='//a.insiteful.co/dist/track-all.min.js?' id='insiteful-all-js'></script>Finally, hit “Publish” in GTM to start tracking abandoned forms and partial entries in Fillout.
5. Lastly, if you want to automatically detect the names for phone or email leads captured from abandoned forms, you’ll need to set up form field mapping (which takes <30secs).The easiest way to set this up is to open the Form Fills page in one window, then fill in the field mapping in another window by using the partial entry data from the Form Fills page to identify the field definitions.
   This is only necessary because Fillout fields don’t have human-readable HTML tag names, so our system can’t guess which field corresponds to your lead’s name.

Use Ninja Forms, Gravity Forms, Formidable Forms, Forminator or some other form builder? Insiteful is compatible with any form builder & website platform: click here to browse form tracking instructions for other platforms! Alternatively, watch the 50-sec video below to see Insiteful in-action and how you can recover incomplete Fillout responses:

Testing your Fillout form tracking

Once you’ve installed Insiteful on your Fillout form, you’ll probably want to test it out once to ensure your partial entries are being captured.

The easiest way to do so is by using our Debugger Extension for Chrome / Microsoft Edge — or you can simply fill out your form to test it manually.

When doing so, follow the steps below:

1. Open your Fillout form
2. Clear the cookies & cache for fillout.com
3. Hard refresh (Ctrl/Cmd+Enter) the page
4. Be sure to retype or choose a new option for each field when testing (don’t just leave the previous/existing entries & click “Ok”, otherwise Insiteful gets nothing to track)
5. Also, be sure to use a new email each time you test (ie. you+test1@email.com) — otherwise the existing lead will get updated with the new form entries

Be sure to check for common mistakes, such as:

• Forgetting the extra tracking code (which is required since Fillout forms lack a <form> element)
• Not changing the iFrame URL to your custom domain — unless you add your generic Fillout URLs (form.Fillout.com/yourform) to the Domains page (as elaborated here).
• Adding the Fillout URL (ie. your.Fillout.com/sdf) instead of the domain (your.Fillout.com) on the Domains page
• Selecting the wrong domain in the top-left domain dropdown in the Insiteful dashboard

Track partial entries in Fillout

Tracking forms created with Fillout requires a couple extra steps in addition to the usual method for installing Insiteful — nothing complicated, just a couple extra lines to copy (as described above). That said, Insiteful is the first & only third-party form analytics solution capable of tracking Fillout forms.

Automagically uncover more leads from your website: capture & convert 100% of the users that start to fill out your Fillout forms — even those that don’t finish. There’s nothing more disheartening than missing out on a potential opportunity due to form abandonment or website drop-offs; Insiteful is here to seal the leaks in your funnels.

Learn more about how-to easily track, optimize & convert more leads from your Fillout forms — start capturing form-fill data with Insiteful. In just a couple clicks, you could never miss another lead™ from your Fillout forms.

Form analytics for Fillout

When you login to the Insiteful dashboard, three powerful web tracking reports are just one click away:

1. Fillout Funnel Analytics

   Clicking on the chart icon next any given web form on the Forms page will bring you to the report pictured below: a top-level summary of your form performance, visualized as a funnel, along with smart recommendations on areas for improvement (i.e. the “confused field” warning below).

   

2. Fillout Partial Entry Tracking
   

   The Form Fills report (pictured below) shows the contacts that are filling out your online web forms. In cases where we’re able to collect enough partial data to assemble contact information, we’ll send you an email notification and add the profile to the Leads page.

   

3.  Fillout Leads Recovery
   

   As mentioned earlier, the Leads page lists all email leads where Insiteful is able to capture sufficient contact information from partial form entry data. On this page, you can assign automatic follow-up sequences to send drip emails to convert these leads. For more about automatic follow-up and other features of Insiteful, click here!
   

4.  Fillout Email Follow-up
   

   You can easily set up an email auto-responder or follow-up sequence for your Fillout forms, so you can reach out to potential customers immediately after they start typing entries into your form. Although Fillout was not designed for email marketing, you can still send custom emails in minutes using Insiteful and other Fillout integrations like Mailchimp or Campaign Monitor. It takes just a few minutes to set up automated replies such as email confirmations, upsell/cross-sells, remarketing campaigns, and order/receipt emails to be sent automatically.

   With Insiteful + Fillout, lead recovery is effortless: automatically re-engage prospects that don’t complete your forms with email follow-up – simply choose from our library of template sequences, customize your own, or use your existing marketing software! There are a few different ways you can automate email follow-up for your Fillout with Insiteful:

   1. Native email follow-up:
      To use Insiteful’s built-in automatic email follow-up functionality, go through the Follow-Up Guide, which walks through the steps to enable Insiteful to automatically send follow-up drip emails on your behalf.
      
   2. No-code CRM integrations:
      If you already have sophisticated follow-up workflows set up in your CRM, you may prefer to sync leads from Insiteful to your customer management software and configure email sequences from there. Insiteful makes this easy thanks to our no-code integrations with leading CRMs such as HubSpot, Salesforce, Podio and more.
      
   3. Zapier integrations:  
      If you use another email provider (ie. MailChimp, SendGrid, etc.), you can use Insiteful’s official Zapier app to automatically sync recovered leads to your mail merge software of choice.
      

5.  Fillout Abandoned & Incomplete Forms
   

   Whenever visitors fail to submit a form through the last button, they leave behind incomplete entries. For instance, forms may be abandoned due to technical difficulty or a lost network connection. Alternatively, visitors may spend a long time on each page of the form if it requires lengthy answers. Regardless of the reason, businesses seeking to boost their online lead generation should capture & restore incomplete entries so prospects can continue editing them.

   Unfortunately, traditional analytics like Google leave marketers completely blind to incomplete form entries — abandoned forms will slip by completely unnoticed unless you use a specialized partial form entry tracking tool like Insiteful. With a simple line of code, Insiteful will automatically recover abandoned forms & incomplete entries from your entire site!

6. Fillout – Save & Continue Later
   

   Want to allow your users to save & continue later on your web forms? It doesn’t have to be complicated. With Insiteful, it takes just one click to upgrade any of your existing forms to allow users to save & resume progress without losing incomplete entries— so they can pick up where they left off later.

   For the hundreds of teams that close deals via web forms (i.e. orders, price quotes, support requests, contact), abandoned forms are a critical issue that directly impact bottom-line revenue. Unfortunately, many teams are forced to accept losing out on these opportunities due to the limitations of their form builders. Insiteful empowers marketers to easily track & optimize their existing forms, regardless of the underlying platform or builder!

   One of our most popular power-up’s is the “Save & Continue Later” feature: it takes less than 90 seconds to enable & achieved conversion lift of >12% in case studies! That is equal to more than 1 extra lead for every ten you’re getting today, with virtually no extra work. Simply visit your domain settings, enable the saved progress power-up, customize the time delay to your liking, and you’re all set! See the full instructions for enabling Save & Continue Later here.

What is Fillout?

Fillout.com is an innovative platform designed to simplify the tedious process of creating engaging web forms. With its state-of-the-art technology, Fillout.com boasts a user-friendly interface that makes filling out forms a breeze. From personal information to complex legal documents, Fillout.com offers a wide array of templates for forms: With Fillout you can create any kind of form:  whether it’s forms, quizzes, surveys, or something completely new.

Insiteful pairs with your existing form builders.

Make every click count and get more out of your existing web forms + marketing efforts with Insiteful: the all-in-1 form abandonment tracking & optimization platform.

Our users are able to boost their form conversions by 10 – 15% simply installing Insiteful’s form tracking. It takes just a couple clicks (<90 seconds), to track all your existing forms with Insiteful (whether you use Fillout forms, a different solution, or a combination of various other form providers). Learn more about what Insiteful can do for you:

• Capture partial form entries & abandoned forms
• Recover leads with email, phone &/or address data
• Instant lead notifications (email, Slack, etc.)
• Track referrer & IP for all form submissions
  • IP-based location: country, state, city, etc.
  • Record query parameters, referrer, etc.
• Saved progress for returning users
• Built-in automatic email follow-up
  • Open & click tracking for emails
• Sync to CRM or 3rd-party software
• Form funnel analytics: from start to finish
• Abandoned form field insights (ie. confused form fields)